A subscription suspended due to non-payment of an invoice can be automatically renewed. Since this is preceded by a dunning period in the Rainex system, this setting is made there.
Go to Settings. On the Configure tab, click on Dunning Settings.
Rainex provides you with dunning for auto-collection and for non-auto-collection. Please note that the dunnings are configured separately.
Under Auto-renewal of a subscription, enable the trigger to activate this feature.
Please note that this switch will be disabled if the Cancel without refund or Pending payment options are selected for Subscription status in case of non-payment of invoice.
Then after payment of the invoice the canceled subscription will go to Active status and the billing cycle will continue.
