Get Paid On Time and Accurately
Get full control over all payment-related processes
Difficulties with tracking and sending all notifications on time to an ever-growing number of customers.
Lack of ability to personalize and brand notifications sent to customers.
Loss of revenue and customer churn due to non-payment of subscriptions within the billing cycle.
Make your communication with customers your competitive advantage
Automate and customize notifications
Quality communication with the customer is the key to building trust and fostering customer loyalty. Using Rainex you can set up automatic notifications for any event in the customer lifecycle.
No one knows your customers better than you do, so the Rainex notifications you send to your customers are completely customizable. You are given complete freedom to make your emails to customers perfectly tailored to your audience.
Rainex notifications are multilingual and allow you to effectively localize your product in markets around the world, increasing customer trust and improving the customer experience.
Enable Event Notifications and always be aware of customer actions without having to constantly track changes in the system. Let Rainex become your time-effective tool and take action in the system only when needed.
Brand all customer touch points
Branded notifications, including sending via your SMTP server, maintains a unified visual identity and builds company image.
Branded invoices reinforce professionalism and thus help establish customer trust when it comes to money and sensitive data.
Customer Portal branding, including CNAME, strengthens customer loyalty by providing a consistent and familiar interface, increasing engagement and brand satisfaction.
With Rainex, there’s no need to do all of this separately! Single branding of all items for each of your products makes it more effective than ever.
Manage the churn
Technical failures that cause automatic payment transactions to fail and unstable cash flow due to forgetful customers are no longer your headaches. Because Rainex takes care of the dunning!
The Rainex system helps you reduce revenue loss by resuming attempts to debit failed payments, notifying you and the customer of failed debit attempts, and trying to resolve the problem if it’s a technical glitch.
And kind customizable reminders for customers with standard payments, activated automatically when a payment is late, reduce involuntary churn by up to 30% and save you time on monitoring and manual reminders.
Our Support Heroes are here for you
Meet our world famous support team. They are fast, they are smart, and they will help you out any time.
