Customer Retention
Reduce churn. Retain subscribers
Proactively manage churn with automated tools to keep your subscribers engaged and payments on track
25% to 95% revenue
boost can be achieved by increasing customer retention by as little as 5%
70% recovery
of failed payments and reduction of involuntary churn due to leveraging smart debit retries
Up to 200% increase
in recurring revenue with strong customer retention strategies compared to those who focus only on acquisition
Key Features
Recover revenue automatically
- Automate revenue recovery to reclaim failed or missed payments efficiently with automated dunning campaigns
- Prevent overdue payments without manual follow-ups. Set up a full-fledged timely reminders system before payments are due.
- Automatically renew subscriptions when customers make late payments, ensuring seamless service restoration
Retry at the right time, every time
- Prevent revenue loss due to involuntary churn by automatically triggering retry attempts to charge failed payments
- Increase your payment success rate with automatic retries at the right moments
- Keep customers informed about failed payment causes, resolving issues quickly
Keep customers in
the loop
- Reduce missed payments by maintaining transparency through automatic customizable notifications
- Localize customer touchpoints with multi-lingual messaging for a more personalized experience
Empower customers to manage payments
- Provide a self-service Customer Portal and reduce customer support workload while simplifying account management
- Minimize service interruptions by enabling subscribers to resolve payment-related issues independently
Keep customers in
the loop
- Reduce missed payments by maintaining transparency through automatic customizable notifications
- Localize customer touchpoints with multi-lingual messaging for a more personalized experience
Empower customers to manage payments
- Provide a self-service Customer Portal and reduce customer support workload while simplifying account management
- Minimize service interruptions by enabling subscribers to resolve payment-related issues independently
Minimize involuntary churn
Resolve common churn drivers like failed payments, customer forgetfulness or expired cards with proactive tools designed to keep subscriptions active and revenue stream stable
Lower operational workload
Automate key tasks such as payment retries, reminders, and customer updates, reducing the need for manual intervention and freeing up your team to focus on growth
Increase revenue per subscriber
Address potential churn issues before they happen. Retain more subscribers for longer periods, driving up customer lifetime value and contributing to sustainable growth
Minimize churn, maximize revenue
Prevent churn with automated tools and self-service options, ensuring your subscribers stay engaged and loyal
